About
Why
Choose Lion Hosting
With so many internet
providers and
so much choice who do you choose? Why choose one provider over another?
And
more to the point, why choose Lion Hosting
When it comes down to
it, all ISPs
do pretty much the same thing - we all have servers and networks and we
sell
the services we provide on those servers and sell on network services
to our
customers. What's sets one ISP apart from another is the quality of
service
they provide to their customers. Lion Hosting
We will do all that we
can to
provide the best service that we can in every thing that we do. In
doing all of
these things our customers will value us and the service that we
provide them
so ensuring the continuation and growth of our business.
Free technical support
24 hours
a day, 7 days a week.
Support is a basic
right of
service. Our technical support is provided for free. You'll find our
support
engineers to be knowledgeable personable people. We aim to respond to
all
technical support requests as fast as possible. All support issues are
dealt
with in order of priority. We will always endeavour to rectify any
problem
pointed out to us as quickly as possible and normally within one hour
during
normal business hours, however some problems take longer to solve than
others,
and it may not be possible with some to fix them within an hour.
Clear charging policy
We have a clear charge policy and
believe that
you should always be aware of any charges you may be liable for. We
will do all
we can to make sure that you don't get any nasty surprises.
14 day money back
guarantee
When you sign up for
web hosting
services with us; you can cancel at any time within the first 14 days
and get
your money back. Of course if you do decide to cancel; we'd much rather
you
decided to stay with us; and so if there is anything we can do that
will make you change
your mind, we'll try our best to accommodate you.
Clear contract terms on
shared
web hosting
When you open an
account with us,
you are secure in the knowledge that you can cancel at any time without
any
penalty providing you do so before the end of your current charging
period,
giving you the peace of mind that although we think you made the right
decision, if you feel you didn't then you aren't tied in. We may vary
this term
in conjunction with promotions and special offers but we will make that
very
clear any time we do.
Quality network
We believe our network
is the best
that we can make it, and, as in all things we do, we continuously
strive to
improve it.
Quality environment
Our network is located
within state
of the art data centre facilities.
Further information
If there is any information you
can't find on our web site or that we have not included here please ask
by submitting
a query.
We're here to
help!
Registered Company Address:
6 Trevose House Franklin Avenue
Slough Berkshire SL2 1DQ United Kingdom